Credit card -- Getting a credit card -- Complaint #7893756
Complaint Overview
Complaint ID: 7893756
Company: American Express Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Application denied
State: Nevada
ZIP Code: 89103
Date Received: 2023-11-22T12:00:00-05:00
Date Sent to Company: 2023-11-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My name is XXXX, XXXX in representation for XXXX XXXX and Ive been in an attempt to extend credit to American Express Bank XXXX XXXX XXXX XX/XX/2023 and then again on XX/XX/2023 for XXXX credit card accounts. The bank address is XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, NY XXXX. Ive contacted the Chief Financial Officer of American Express XXXX XXXX XXXX via certified mail XXXX times ( XXXX ) explaining that according to the Federal Reserve Act Section 16. Note Issues, # 2 Application for note by Federal Reserve banks. My application I gave the bank with my social security number turned that application into a security collateral and Im owed equity and I can not be denied my extension of my own credit. I sent instructions to the CFO to transfer the credits of the principal balance to the principals account and to open the account. I have not heard any response from the CFO to settle the matter in good faith. Pursuant to Federal Reserve Act Section 29 Civil Money Penalty ( e ) Assessment ; any penalty imposed under subsection ( a ), ( b ), or ( c ) shall be assessed and collected in the case of a national bank, by the Comptroller of the Currency. I have all of my evidence in the attachments below for verification of facts.
Frequently Asked Questions
What is Complaint #7893756 about?
Complaint #7893756 was filed against American Express Company regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2023-11-22T12:00:00-05:00.
How did American Express Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against American Express Company?
Yes, visit the American Express Company company profile at readthecomplaint.com/company/american-express-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.