Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #7893215
Complaint Overview
Complaint ID: 7893215
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem with product or service terms changing
State: Georgia
ZIP Code: 30907
Date Received: 2023-11-22T12:00:00-05:00
Date Sent to Company: 2023-11-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Initially, I was denied XXXX XXXX due to being an hour short of class credits after following instructions given by my academic advisor. I maxed out my student loans and STILL had to borrow $ XXXX elsewhere. The interest rate on my loans are already ABSOLUTELY OUTRAGEOUS!! I graduated XXXX years ago with my XXXX in XXXX XXXX and $ XXXX debt in US FED ED loans. The US Department of Education migrated/sold my student debt to XXXX from XXXX XXXX recklessly with zero consideration for my credit impact. Since XXXX, my credit score has dropped XXXX points! I initially had one student loan account. They opened up TEN!! My credit changes now read : -Between XX/XX/XXXX and XX/XX/XXXX, your US DEPT . OF EDUCATIO student loan account balance decreased by {$40000.00} from {$40000.00} to {$0.00}. -On XX/XX/XXXX, your US DEPT . OF EDUCATION student loan account was closed. -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX -Between XXXX XXXX, XXXX and XX/XX/XXXX, your student loan account with DEPT OF EDXXXX was added to your report. This account was opened on XX/XX/XXXX. XXXXOpening a new account can temporarily lower your score because it adds a hard inquiry to your report and lowers your average age of credit history. But with on-time payments and responsible use, your score may actually increase over time. XXXX THEY REMOVED MY ONE ACCOUNT ( BAD FOR MY CREDIT SCORE ) AND THEN ADDED TEN INDIVIDUAL ACCOUNTS ( BAD FOR MY CREDIT X10 )!
Frequently Asked Questions
What is Complaint #7893215 about?
Complaint #7893215 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2023-11-22T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.