Vehicle loan or lease -- Repossession -- Complaint #7880057

Complaint Overview

Complaint ID: 7880057

Company: Credit Acceptance Corporation

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Repossession

Sub-Issue: Deficiency balance after repossession

State: Michigan

ZIP Code: 48075

Date Received: 2023-11-20T12:00:00-05:00

Date Sent to Company: 2023-11-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

the amount to get the car back was over {$1400.00} dollars the car sold for {$2000.00} leaving me with a balance of over {$28000.00} to pay they would not work with me my credit is taking a hit every month with them reporting 120 days past due as well as REPOSSESSED constantly sending me letters for demand of payments this a debt collector an information obtained will be used to do so the logo on the envelopes its so stressful I'm on XXXX i tried to get the missed payments put on the end of the loan due to several hardships was told NO THEY DIDNT OFFER THAT it's a very high interest rate loan the phone calls its a nightmare

Frequently Asked Questions

What is Complaint #7880057 about?

Complaint #7880057 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2023-11-20T12:00:00-05:00.

How did Credit Acceptance Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Credit Acceptance Corporation?

Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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