Student loan -- Struggling to repay your loan -- Complaint #7876618
Complaint Overview
Complaint ID: 7876618
Company: Heartland Payment Systems INC
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: Michigan
ZIP Code: XXXXX
Date Received: 2023-11-19T12:00:00-05:00
Date Sent to Company: 2023-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My entire life I only studied and took student loans for two colleges, and the two colleges are XXXX XXXX XXXX College District ( XXXXCD ) and XXXX XXXX University ( XXXXU ). I studied and took student loans for no other college in my entire life. All of my student loans are either currently in deferment or forbearance status. I have several student loans over several semesters between the two colleges that are bundled together ; then come along this lone student loan as an outlier. I only signed up for government aid and not private student loans. I suspect this student loan was made out of fraudulent activity. This is not my obligation. This student loan is from XXXX Federal Perkins Loan Servicer with a principle amount of {$3000.00} and a current balance of {$3600.00}.
Frequently Asked Questions
What is Complaint #7876618 about?
Complaint #7876618 was filed against Heartland Payment Systems INC regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2023-11-19T12:00:00-05:00.
How did Heartland Payment Systems INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Heartland Payment Systems INC?
Yes, visit the Heartland Payment Systems INC company profile at readthecomplaint.com/company/heartland-payment-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.