Checking or savings account -- Managing an account -- Complaint #7876095
Complaint Overview
Complaint ID: 7876095
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Georgia
ZIP Code: 30315
Date Received: 2023-11-19T12:00:00-05:00
Date Sent to Company: 2023-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I've tried every, possible source of a resolution between the recipient, Cash App, and my financial bank institution between out poured calls, texts, emails and re-opened disputes and all falled on deaf ears through this I'm at my wit 's end. This is my last formality of recovery of my hard earned wages. XXXX of Last year I responded to promotion of a cabin trip to XXXX XXXX TN detailing cost, dates ( XXXX ) and Itenaries.Looking over reviews {$250.00} was initiated deposit and submitted via cash app. All through updates and group charts of excitement 2 weeks left into trip date it was announced by mitterrant and advocate of the trip that promotion was not a success outcome due to low head counts of participates trip is cancelled and refunds WILL be allocated by end of XXXX. Allowing well passed XXXX. End of XXXX I reached out, and was given refund status of lack of un services of refunds there on after via text, calls.. Upon other outreach research some individual were in receipt of refunds via promotor and others like myself are still unjustly not refunded and unjustly Not of my behalf of cancellation. Adding insult to injury filing disputes to both financial Institutes Cash app and my consumer bank submiting all communications requested and highlighted of non service rendered via promise of refund. With every denied letter is my eager to NOT give up. My money is value of my hard earnings.
Frequently Asked Questions
What is Complaint #7876095 about?
Complaint #7876095 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-11-19T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.