Checking or savings account -- Managing an account -- Complaint #7876073

Complaint Overview

Complaint ID: 7876073

Company: Paypal Holdings, INC

Product: Checking or savings account

Sub-Product: Savings account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: New York

ZIP Code: 11375

Date Received: 2023-11-19T12:00:00-05:00

Date Sent to Company: 2023-11-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My name is XXXX XXXX and I am a Paypal user with email address XXXX I have been using my PayPal account very perfect but all of a sudden PayPal decided to block my account 24 days ago and asked for documents to unlock it and upon providing the documents, PayPal said it would take 1 business day. However, it's taking longer and PayPal has not unlocked my account. I would want PayPal to fix things right

Frequently Asked Questions

What is Complaint #7876073 about?

Complaint #7876073 was filed against Paypal Holdings, INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-11-19T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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