Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #7872905
Complaint Overview
Complaint ID: 7872905
Company: Avant Holding Company, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 95350
Date Received: 2023-11-18T12:00:00-05:00
Date Sent to Company: 2023-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX a check was delivered to Avant in order to close my account. I waited a while before checking my credit score because I know it takes time to reflect or update new information. After some time I did check my credit on XXXX where I found that Avant was still on my report. I called the company that sent the check and they responded with a copy of the check that was sent to Avant also showing that check was cashed. I realized the check was sent under my boyfriends name with my loan number. I called Avant and asked about check and I also explained the name mistake but they assured me that since the loan number was on the check it would be going towards paying off my loan. I was sure that after everything was explained my loan would be paid off and show as closed in my report. I waited yet again before checking my credit report to find that it was still open. I reached out to Avant a few times more and each time I was assured that my problem would be resolved. It is now XXXX and my report is still showing open. The payments stopped after XXXX and no activity since but it is still on my credit report and I keep calling Avant and submitting disputes on XXXX and have no answers yet. I have some screenshots of the letter they sent to my old email and some emails in my active email snd copy of the check also a screenshot of a refund to me from Avant after my loan was paid off.
Frequently Asked Questions
What is Complaint #7872905 about?
Complaint #7872905 was filed against Avant Holding Company, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-11-18T12:00:00-05:00.
How did Avant Holding Company, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Avant Holding Company, INC.?
Yes, visit the Avant Holding Company, INC. company profile at readthecomplaint.com/company/avant-holding-company-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.