Credit reporting or other personal consumer reports -- Problem with fraud alerts or security freezes -- Complaint #7871693
Complaint Overview
Complaint ID: 7871693
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with fraud alerts or security freezes
State: New Jersey
ZIP Code: 076XX
Date Received: 2023-11-17T12:00:00-05:00
Date Sent to Company: 2023-11-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today, I received an email from Identity Theft stating I need to log in because 15 days past after the last time logged in. I felt suspicious, so I directly logged in from the site. Somehow, I felt something wrong with my credit report regarding FTC Identity Theft. Even though all three credit report companies should receive the fraud alert, it looked like both Equifax and XXXX XXXX did not receive it ; therefore, I asked them to start extended 7 years fraud alert on me. I feel strong necessary because I found out my data was breached by Equifax in 2020.
Frequently Asked Questions
What is Complaint #7871693 about?
Complaint #7871693 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with fraud alerts or security freezes. It was received by the CFPB on 2023-11-17T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.