Credit card -- Fees or interest -- Complaint #7871321

Complaint Overview

Complaint ID: 7871321

Company: Atlanticus Services Corporation

Product: Credit card

Sub-Product: Store credit card

Issue: Fees or interest

Sub-Issue: Charged too much interest

State: California

ZIP Code: 92056

Date Received: 2023-11-17T12:00:00-05:00

Date Sent to Company: 2023-11-17T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was charged the intrest of 29.99 % for the whole month of XX/XX/2023 while I made a payment of {$300.00} on the XXXX of XXXX. It left the balance of {$9.00} and I should be charged the % for the rest of XXXX from XXXX on that amount of {$9.00}. They however charged me % of {$92.00} for that whole month. They already received my payment on the XXXX. They unlawfuly kept charging me the % for entire month. It all happend after my deferred intrest of 6 months ended. I had deferred interest for 6 month from XXXX of XX/XX/2023. People beware of this bad company-XXXX XXXX Fortiva Retail Credit .

Frequently Asked Questions

What is Complaint #7871321 about?

Complaint #7871321 was filed against Atlanticus Services Corporation regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2023-11-17T12:00:00-05:00.

How did Atlanticus Services Corporation respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Atlanticus Services Corporation?

Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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