Debt collection -- Written notification about debt -- Complaint #7846275

Complaint Overview

Complaint ID: 7846275

Company: First Portfolio Servicing INC

Product: Debt collection

Sub-Product: Credit card debt

Issue: Written notification about debt

Sub-Issue: Didn't receive notice of right to dispute

State: Ohio

ZIP Code: 44107

Date Received: 2023-11-13T12:00:00-05:00

Date Sent to Company: 2023-11-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I did not receive a notice of right to dispute from Total Visa for Account # XXXX. According to the FDCPA, " RIGHT TO DISPUTE THE DEBT : Within 30 DAYS of receiving notice of the debt from the debt collector, you can send a letter to the debt collector disputing the debt and requesting the name and contact information of the original creditor. The debt collector must stop all debt collection activities until it can verify the debt. ''

Frequently Asked Questions

What is Complaint #7846275 about?

Complaint #7846275 was filed against First Portfolio Servicing INC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2023-11-13T12:00:00-05:00.

How did First Portfolio Servicing INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against First Portfolio Servicing INC?

Yes, visit the First Portfolio Servicing INC company profile at readthecomplaint.com/company/first-portfolio-servicing-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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