Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7845685
Complaint Overview
Complaint ID: 7845685
Company: Fourleaf Federal Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Can't stop withdrawals from your account
State: New York
ZIP Code: 115XX
Date Received: 2023-11-13T12:00:00-05:00
Date Sent to Company: 2023-11-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I went in person to XXXX XXXX. ( XX/XX/XXXX ) to file this dispute I then received a letter stating that the merchant did not violate any XXXX rules and regulations. They never provided me any information as to why they denied my claim or why they closed my case. They claim the merchant provided proof that it was a verified charge. I did agree to the charge but I never received my product or the service I paid for. I ordered a XXXX and the service was sub par absolutely horrific. It should last XXXX month. I asked the merchant to just give me XXXX and she said she could fix it. She did something and charged me again. XXXX times from XX/XX/XXXX to XX/XX/XXXX a total of XXXX and I still had to go to another hair salon to fix what she didnt do correctly. I have been ripped off and XXXX is allowing it. They have a fiduciary responsibility to me. They never provided me with any substantial information regarding my dispute. On XX/XX/XXXX I paid for a XXXX. I gave permission for the amount of XXXX ( XXXX charged to the card and XXXX in cash ). I never received the customized XXXX.. I want my money back immediately. TRANSACTION : XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX Transaction Date : XX/XX/XXXX Posted Date : XX/XX/XXXX XXXX Case Ref No. : XXXX. I feel like these credit card bank companies should give me XXXX time courtesy for what I went through. I want the case to be re-opened. I'm a senior citizen and XXXX on a fixed income.. She took XXXX my XXXX income. I did not receive any documents from XXXX regarding the case. I never got the service that I paid for. I have been ripped off by this merchant by XXXX Im on a fixed income. I never got what I paid for. I want at least XXXX of my money back XXXX.
Frequently Asked Questions
What is Complaint #7845685 about?
Complaint #7845685 was filed against Fourleaf Federal Credit Union regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-11-13T12:00:00-05:00.
How did Fourleaf Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Fourleaf Federal Credit Union?
Yes, visit the Fourleaf Federal Credit Union company profile at readthecomplaint.com/company/fourleaf-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.