Debt collection -- Attempts to collect debt not owed -- Complaint #7841921

Complaint Overview

Complaint ID: 7841921

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Louisiana

ZIP Code: 70094

Date Received: 2023-11-12T12:00:00-05:00

Date Sent to Company: 2023-11-14T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My father XXXX XXXX used my name, date of birth, social security number, address, and phone number to get multiple loans and open multiple credit cards.These accounts were opened when I was in middle and high school without my consent.I knew nothing of the accounts until XX/XX/2023 when I looked at my credit report through experian for the first time ever.Ive disputed all accounts and are still waiting on results to clear my name. I have filled a police report and pressed charges opening an investigation.

Frequently Asked Questions

What is Complaint #7841921 about?

Complaint #7841921 was filed against Encore Capital Group INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-11-12T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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