Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #7841797

Complaint Overview

Complaint ID: 7841797

Company: Santander Holdings USA, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: Delaware

ZIP Code: 19977

Date Received: 2023-11-12T12:00:00-05:00

Date Sent to Company: 2023-11-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My identity was stole and account was hacked didnt have access to my funds to pay any of my bill I notified Chrysler capital and they still reported my payment late to the credit bureau after I explained I was a victim of identity theft back in XXXX of 2022

Frequently Asked Questions

What is Complaint #7841797 about?

Complaint #7841797 was filed against Santander Holdings USA, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-11-12T12:00:00-05:00.

How did Santander Holdings USA, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Santander Holdings USA, INC.?

Yes, visit the Santander Holdings USA, INC. company profile at readthecomplaint.com/company/santander-holdings-usa-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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