Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #7839165
Complaint Overview
Complaint ID: 7839165
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Alabama
ZIP Code: 35802
Date Received: 2023-11-11T12:00:00-05:00
Date Sent to Company: 2023-11-11T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I saw a delinquency on my credit report. I went to XXXX credit bureaus that could not provide details. I found details through Experian. There is a delinquency from XXXX for XXXX missed car loan payment through XXXX XXXX. I recalled speaking with the bank and explaining the reason was that I moved residences from XXXX XXXX XXXX because of employment. I didnt receive the bill and when I thought of it, I was XXXX passed. I spoke with the bank and made restitution as soon as I realized it. The loan was paid in full and account closed. The delinquency still appears on my credit report. I attempted to contact the bank prior to initiating the dispute but the number on the Experian website for XXXX XXXX is out of service. I called a toll free number for XXXX but they could not help me without an account number of some sort. I no longer have the account number from XXXX. I initiated a dispute through Experian and also called them to explain the situation, and that the number they have for the bank is incorrect. They repeated call the bank.
Frequently Asked Questions
What is Complaint #7839165 about?
Complaint #7839165 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-11-11T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.