Student loan -- Struggling to repay your loan -- Complaint #7838831
Complaint Overview
Complaint ID: 7838831
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: Texas
ZIP Code: 759XX
Date Received: 2023-11-11T12:00:00-05:00
Date Sent to Company: 2023-11-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX Closed doors while I was attending. They knew I was 100 % XXXX and promised me my diplomas, and credits. All they did was leave me with nothing, garnishment, bad credit, and XXXX XXXX XXXX XXXX XXXX XXXX. XXXX says being 100 % XXXX that I qualified for loans to be forgiven, or canceled long ago. I turned in all paperwork 3 times to Dept of Education and original lenders. Now they are about to begin garnishing my XXXX check again. US Department of Education needs to help me, please. I lose everything, not just my income, but my home. President Biden sent confirmation email I was approved for forgiveness, and now threats again from collections about garnishing my wages. Please please help me. It's as if I never put one college hour in, I attended 4 years, I never got a diploma, credits transferred, or even proof I ever attended college. Due to XXXX XXXX XXXX XXXX XXXX, and going through XXXX XXXX this past 2 years, along with having XXXX 3 times, I can't remember one thing I even learned attending XXXX. I was on presidents and XXXX list with XXXX XXXX at XXXX XXXX XXXX. I need answers, I can not live or eat on my income as it is. My credits been ruined behind this. The school closed while attending up through XXXX beginning XXXX XXXX, I'm 100 % XXXX, and will be homeless if this happens. Please get me through to someone that can help me get the loans wiped out. XXXX XXXX XXXX XXXX XXXX to XXXX, owe nearly XXXX, XXXX in loans for a degree I never received, and school closed, not to mention they lied to me from start up till closed down, just trying to take advantage me, knowing XXXX. That's a crime in itself. I need a lawyer, I need pro Bono or class action. Please reach me at number on file here for me. Thank you!
Frequently Asked Questions
What is Complaint #7838831 about?
Complaint #7838831 was filed against Nelnet, INC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2023-11-11T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.