Debt collection -- Attempts to collect debt not owed -- Complaint #7838270

Complaint Overview

Complaint ID: 7838270

Company: Experian Information Solutions INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Washington

ZIP Code: 98038

Date Received: 2023-11-11T12:00:00-05:00

Date Sent to Company: 2023-11-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I notified all of the credit companies and theyre still just trying to collect trying to collect destroyed my credit. My credit went from a XXXX to XXXX something to get a loan for my business XXXX cant even get a loan for my business. XXXX like XXXX steps from the streets you know Ive already been victim enough and I dont understand why everybodys gon na say well dont loan to this guy because I had 100 % payments on time until all this identity theft stuff Happened and then theres no help for me in the state of Washington I XXXX need help and I need them to stop destroying my credit and then even XXXX like XXXX easiest place to get a business loan or telling me that every time my account gets frozen due to a more identity left I have to start all over to give them XXXX months of business revenue. I mean what the XXXX its not very fair even though I told him I was a victim of identity theft they didnt care they should start over every place Ive gone to

Frequently Asked Questions

What is Complaint #7838270 about?

Complaint #7838270 was filed against Experian Information Solutions INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-11-11T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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