Checking or savings account -- Managing an account -- Complaint #7836703

Complaint Overview

Complaint ID: 7836703

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: California

ZIP Code: 95969

Date Received: 2023-11-10T12:00:00-05:00

Date Sent to Company: 2023-11-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

Deposited a check for XXXX and atm screen said XXXX I tried to cancel and it wouldn't. Credited my account XXXX That was on XX/XX/23 and they will only respond with we have 10 business days to investigate this. It seems like they are not doing anything but sit on my money.

Frequently Asked Questions

What is Complaint #7836703 about?

Complaint #7836703 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-11-10T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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