Credit reporting or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #7836666
Complaint Overview
Complaint ID: 7836666
Company: Capital One Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Billing dispute for services
State: New York
ZIP Code: 10306
Date Received: 2023-11-10T12:00:00-05:00
Date Sent to Company: 2023-11-10T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Capital one - 5 cards out in my name XXXX. My child support card took My daughters and my information. XXXX they used for purchase account.closed. XXXX my oldest credit card I had to close I have an unknown auto loan in name also I come up on a mortgage I was never on.
Frequently Asked Questions
What is Complaint #7836666 about?
Complaint #7836666 was filed against Capital One Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2023-11-10T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.