Vehicle loan or lease -- Repossession -- Complaint #7830919
Complaint Overview
Complaint ID: 7830919
Company: Bridgecrest Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Repossession
Sub-Issue: Deficiency balance after repossession
State: New York
ZIP Code: 121XX
Date Received: 2023-11-09T12:00:00-05:00
Date Sent to Company: 2023-11-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I contacted Bridgecrest Bank to request that we work out a satisfactory solution regarding the charged off account from XX/XX/2022 on XXXX separate occasions. Bridgecrest Bank has stated that they will not enter into any payment arrangement in regards to this account. Bridgecrest Bank has stated that they will not provide any written correspondence or statement regarding the denial of a payment plan. Bridgecrest Bank stated they would only converse about the account verbally.
Frequently Asked Questions
What is Complaint #7830919 about?
Complaint #7830919 was filed against Bridgecrest Acceptance Corporation regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2023-11-09T12:00:00-05:00.
How did Bridgecrest Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Bridgecrest Acceptance Corporation?
Yes, visit the Bridgecrest Acceptance Corporation company profile at readthecomplaint.com/company/bridgecrest-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.