Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #7824142
Complaint Overview
Complaint ID: 7824142
Company: The Cbe Group, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Billing dispute for services
State: Arizona
ZIP Code: 853XX
Date Received: 2023-11-08T12:00:00-05:00
Date Sent to Company: 2023-11-08T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Charter communicationsXXXX Failure to verify it was actually me " setting up a service ''. To make matters worst I never even lived at that address. On XXXX I noticed a change to my XXXX credit score due to " the total balance on all your collection accounts has increased ''. This was a red flag immediately because I knew I had nothing that was past due to the point it would get sent to a collection agency. XXXX - amount owed under that address is {$120.00}. I have been falsely charged this amount and it has been placed for collection. ( Collection agency - THE CBE GROUP INC ) The account is under my name and I do not know who stole my identity or used my personal info to sign up for XXXX This is an unauthorized transaction. XXXX service was provided from XXXX This is XXXX XXXX job to protect its customers and I have been falsely charged this amount. This is fraud. This is an unauthorized transaction. This is XXXX XXXX job to remove my name from this account and past due amount. This must be removed from my credit report IMMEDIATELY.
Frequently Asked Questions
What is Complaint #7824142 about?
Complaint #7824142 was filed against The Cbe Group, INC. regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2023-11-08T12:00:00-05:00.
How did The Cbe Group, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against The Cbe Group, INC.?
Yes, visit the The Cbe Group, INC. company profile at readthecomplaint.com/company/the-cbe-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.