Debt collection -- Attempts to collect debt not owed -- Complaint #7824140

Complaint Overview

Complaint ID: 7824140

Company: National Business Factors

Product: Debt collection

Sub-Product: Medical debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: California

ZIP Code: 94541

Date Received: 2023-11-08T12:00:00-05:00

Date Sent to Company: 2023-11-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In XXXX I was a victim of identity theft. XXXX XXXX XXXX in XXXX, CA sent medical bills amounting in over {$6900.00} into collections originally through XXXX. This was done by a parent whose child was XXXX XXXX ( XXXX XXXX XXXX ) at an address Ive never lived before! The credit bureaus still refuse to remove this address after multiple attempts. I filed a police report with XXXX, ca police department and did an identity theft with the federal trade commission on XX/XX/. After completing this lengthy process this debt was removed from my credit. It seems that after XXXX closed it they sold the debt to another collections agency National Business. I disputed these accounts and the credit bureaus are refusing to remove it from my credit! So Im a victim of identity theft and these collections agencies can continue to sell these debts and put it on my credit again and again! I need help. Every time I call the creditors they arent able to find my information because its not ME. It happened with XXXX and now financial.

Frequently Asked Questions

What is Complaint #7824140 about?

Complaint #7824140 was filed against National Business Factors regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-11-08T12:00:00-05:00.

How did National Business Factors respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against National Business Factors?

Yes, visit the National Business Factors company profile at readthecomplaint.com/company/national-business-factors to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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