Mortgage -- Trouble during payment process -- Complaint #7823266
Complaint Overview
Complaint ID: 7823266
Company: Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC)
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Sub-Issue: Trying to communicate with the company to fix an issue while managing or servicing your loan
State: Florida
ZIP Code: XXXXX
Date Received: 2023-11-07T12:00:00-05:00
Date Sent to Company: 2023-11-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX in your letter XXXX XXXX dated XX/XX/XXXX referencing community loan servicing XXXX you state you're included an escrow transaction history from XX/XX/XXXX to XX/XX/XXXX when you transferred that loan to a different servicer yet I only have page one of one which covers XX/XX/XXXX through XX/XX/XXXX it appears that you've excluded all of Bayview and all of communities escrow transactions send me a correct correct escrow transaction history from XX/XX/XXXX through to XXXX of XXXX
Frequently Asked Questions
What is Complaint #7823266 about?
Complaint #7823266 was filed against Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC) regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-11-07T12:00:00-05:00.
How did Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC) respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC)?
Yes, visit the Community Loan Servicing, LLC (Formerly Known As Bayview Loan Servicing, LLC) company profile at readthecomplaint.com/company/community-loan-servicing-llc-formerly-known-as-bayview-loan-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.