Checking or savings account -- Managing an account -- Complaint #7804979
Complaint Overview
Complaint ID: 7804979
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Fee problem
State: California
ZIP Code: 94583
Date Received: 2023-11-05T12:00:00-05:00
Date Sent to Company: 2023-11-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chime, XX/XX/XXXX XXXX XXXX ATM fee {$6.00} ( {$4.00} ATM Fee, {$2.00} Chime fee ) The Chime app directed me to this address : XXXX XXXX XXXX XXXX There is an ATM there. The address of the ATM : XXXX XXXX XXXX XXXX There is no difference in the physical location of those two addresses. I contacted CHime to complain about the fees, Chime was unwilling to discuss the {$4.00} ATM fee.
Frequently Asked Questions
What is Complaint #7804979 about?
Complaint #7804979 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-11-05T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.