Checking or savings account -- Managing an account -- Complaint #7803309
Complaint Overview
Complaint ID: 7803309
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: California
ZIP Code: 90803
Date Received: 2023-11-04T12:00:00-05:00
Date Sent to Company: 2023-11-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My wallet was stolen in XX/XX/23 and the thief somehow withdrew {$370.00}. + {$7.00} in fees. {$200.00} of it was transferred from my XXXX Checking account. I filed a dispute with Chime online banking and they denied my dispute. This is the second time they denied my disputes for unauthorized charges on this Chime checking account.
Frequently Asked Questions
What is Complaint #7803309 about?
Complaint #7803309 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-11-04T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.