Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7803177
Complaint Overview
Complaint ID: 7803177
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: New Jersey
ZIP Code: 080XX
Date Received: 2023-11-04T12:00:00-05:00
Date Sent to Company: 2023-11-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed a group of disputes for unauthorized transactionsthat were made on my account from draft kings between XX/XX/23 and XX/XX/23 I have been approved then the next one will be denied and the next one will be approved and it goes back and forth like that and they are all from the same incident, when my phone and wallet were taken. How can only some of the charged I made be approved and some not it doesn't make sense. 5 different people have said u will get an email showing documents used to make the determine but I have gotten nothing everytime.
Frequently Asked Questions
What is Complaint #7803177 about?
Complaint #7803177 was filed against Block, INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-11-04T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.