Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #7803001
Complaint Overview
Complaint ID: 7803001
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Colorado
ZIP Code: 80017
Date Received: 2023-11-04T12:00:00-05:00
Date Sent to Company: 2023-11-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have filed multiple disputes with experian, even as recently as XX/XX/2023. I have tried multiple times to have my account updated in regards to XXXX finance. A XX/XX/2023 late payment that was to be removed is still reflecting on experians website. Between XXXX and Experian the leep reporting the information is correct even though it is not an Experian has verified through the CFPB website the late payment with XXXX was to be removed.
Frequently Asked Questions
What is Complaint #7803001 about?
Complaint #7803001 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-11-04T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.