Prepaid card -- Trouble using the card -- Complaint #7800654
Complaint Overview
Complaint ID: 7800654
Company: Westlake Services, LLC
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Trouble using the card
Sub-Issue: Trouble using the card to spend money in a store or online
State: Kentucky
ZIP Code: 42503
Date Received: 2023-11-02T12:00:00-05:00
Date Sent to Company: 2023-11-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I am owed a refund from a financial company that I had a loan through, they are refunding the money on a prepaid card that is useless where I live. I want a check or cash to use where I want when I want. this type of payment is useless to me and thus is just stealing my money that is owed to me..
Frequently Asked Questions
What is Complaint #7800654 about?
Complaint #7800654 was filed against Westlake Services, LLC regarding Prepaid card specifically about Trouble using the card. It was received by the CFPB on 2023-11-02T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.