Checking or savings account -- Closing an account -- Complaint #7794994
Complaint Overview
Complaint ID: 7794994
Company: Bright Capital INC
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Closing an account
Sub-Issue: Can't close your account
State: Pennsylvania
ZIP Code: 182XX
Date Received: 2023-11-02T12:00:00-05:00
Date Sent to Company: 2023-11-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I tried to close my account today after reading online that I am not the only person who has had trouble with this company and their program. I actually read to come here and figure out the issue. I opened my account in XXXX of XXXX. And recently ive tried closing the account multiple times but there is always an error
Frequently Asked Questions
What is Complaint #7794994 about?
Complaint #7794994 was filed against Bright Capital INC regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-11-02T12:00:00-05:00.
How did Bright Capital INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bright Capital INC?
Yes, visit the Bright Capital INC company profile at readthecomplaint.com/company/bright-capital-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.