Vehicle loan or lease -- Getting a loan or lease -- Complaint #7794764
Complaint Overview
Complaint ID: 7794764
Company: Ally Financial INC.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Credit denial
State: Maryland
ZIP Code: 212XX
Date Received: 2023-11-02T12:00:00-05:00
Date Sent to Company: 2023-11-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XX/XX/2023 I tried to use a consumer credit transaction at XXXX XXXX XXXX XXXX. from the moment I entered the dealership I felt discriminated against. I gave them my name social security number and signature for a XXXX car. I was denied because of the amount of income I wrote on the application. they also told me they would not run my credit which they did as well with out giving me an adverse decision letter.
Frequently Asked Questions
What is Complaint #7794764 about?
Complaint #7794764 was filed against Ally Financial INC. regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2023-11-02T12:00:00-05:00.
How did Ally Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Ally Financial INC.?
Yes, visit the Ally Financial INC. company profile at readthecomplaint.com/company/ally-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.