Debt collection -- Attempts to collect debt not owed -- Complaint #7789669
Complaint Overview
Complaint ID: 7789669
Company: Procollect, INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: 75287
Date Received: 2023-11-01T12:00:00-05:00
Date Sent to Company: 2023-11-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. Apartment unit XXXX is uninhabitable stairway build too steep unable to come down or up, handrails were the wrong height and depth. XXXX is considered uninhabitable when they are dangerous, steep steps and handrails were wrong height and depth. Apartment unit infested with roaches and mice scattered all over the ceiling, walls, kitchen refrigerator, oven, and etc. It's not safe for me to live in these conditions, and wrote several email to Apartment complex manager of the roach and mice infestation and stairway and handrail build incorrect to height and depth. They never did implied to correct the issues. After my XXXX I moved to a different Apartment Complex with XXXX accommodations and healthier for my health and rehabilitation.
Frequently Asked Questions
What is Complaint #7789669 about?
Complaint #7789669 was filed against Procollect, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-11-01T12:00:00-05:00.
How did Procollect, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Procollect, INC.?
Yes, visit the Procollect, INC. company profile at readthecomplaint.com/company/procollect-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.