Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #7788874
Complaint Overview
Complaint ID: 7788874
Company: Ac Autopay LLC, Denver, Co Branch
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: New Jersey
ZIP Code: 07424
Date Received: 2023-11-01T12:00:00-05:00
Date Sent to Company: 2023-11-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The customer service employee, dont have any information and try to end the call quick. They have no information on what I can do instead, they have wait for a call from a supervisor to fix the problem its been 2 weeks no response. I explained multiple times that I didnt allow for them to pull from my credit report.
Frequently Asked Questions
What is Complaint #7788874 about?
Complaint #7788874 was filed against Ac Autopay LLC, Denver, Co Branch regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2023-11-01T12:00:00-05:00.
How did Ac Autopay LLC, Denver, Co Branch respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Ac Autopay LLC, Denver, Co Branch?
Yes, visit the Ac Autopay LLC, Denver, Co Branch company profile at readthecomplaint.com/company/ac-autopay-llc-denver-co-branch to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.