Payday loan, title loan, personal loan, or advance loan -- Struggling to pay your loan -- Complaint #7787847
Complaint Overview
Complaint ID: 7787847
Company: Onemain Finance Corporation
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Title loan
Issue: Struggling to pay your loan
State: Florida
ZIP Code: 320XX
Date Received: 2023-11-01T12:00:00-05:00
Date Sent to Company: 2023-11-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I took out a title loan with one main financial about XXXX ago roughly. Unsure of exact date. upon taking out this loan I was forced to pay child support as well as arears child support, my house payment increased by upwards of {$400.00} a month, my house had a slab leak and flooded and was not covered by insurance due to the age of the home which was unware to me at the time of purchase of the home and insurance policy. This was a {$5000.00} repair not including cleanup. On XXXX of XXXX I owed {$11000.00} somehow now a year later XX/XX/XXXX while making set up half payments with them at 30 % or less interest I currently owe {$11000.00}. They call me all hours of the day and even nights and weekends. At home, work, even on my work cellular. I have phone records for proof. Sometimes before the due date. Even after I try to set up an installment plan I can afford or asking for deferment options they continue to call and harass. I have even given them dates to which I will be paid and tell them I can make a full or partial payments on a certain date. They will continue to call and harass me, my job, and my work cellular phone. When a partial payment is mentioned I am threatened with the loss of the collateral as it is not a full payment. I have tried numerous times to have my payments amended to something more affordable but continue to be harassed when paying what I can. As before mentioned I have been contacted XXXX or more times a day on all numbers after or on the due date when payment is not received. I have explained numerous times I have a wife and XXXX children and have to have a home therefore that payment must be paid first and have been told they didn't so much care for that as long as their money was paid back but after making over XXXX years worth of payments the loan started at {$12000.00} and is Currently at {$11000.00} and from {$11000.00} the previous XXXX ( XXXX ) until the recently passed XXXX ( XXXX ) have only gotten {$23.00} worth of credit towards the loan. Any help with this issue would be greatly appreciated as I am doing all that I can to provide for my family as well as fulfill without my obligation preferably not being harassed day and night at home and at work.
Frequently Asked Questions
What is Complaint #7787847 about?
Complaint #7787847 was filed against Onemain Finance Corporation regarding Payday loan, title loan, personal loan, or advance loan specifically about Struggling to pay your loan. It was received by the CFPB on 2023-11-01T12:00:00-05:00.
How did Onemain Finance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Onemain Finance Corporation?
Yes, visit the Onemain Finance Corporation company profile at readthecomplaint.com/company/onemain-finance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.