Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #7784118
Complaint Overview
Complaint ID: 7784118
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: West Virginia
ZIP Code: 26505
Date Received: 2023-10-29T12:00:00-05:00
Date Sent to Company: 2023-10-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXXiXXXX XXXX XXXX XXXXXXXX said I have a charged off account with them but will not provide me with anything proving this is/was my account! I was a victim of identity theft and let them know this and yet they still managed to drop my credit score XXXX XXXX over an account that is not mine! Ive been working so hard at getting My credit fixed after identity theft and still cant get them to prove to my that was/is my account, can you please help me please
Frequently Asked Questions
What is Complaint #7784118 about?
Complaint #7784118 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-10-29T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.