Debt collection -- Communication tactics -- Complaint #7783420
Complaint Overview
Complaint ID: 7783420
Company: Encore Capital Group INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Ohio
ZIP Code: XXXXX
Date Received: 2023-10-31T12:00:00-05:00
Date Sent to Company: 2023-10-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Midland Credit Management. On XX/XX/2023, I sent a cease and desist contact letter. I receive calls every day from this company. There are no delinquent account on any of my credit reports. The company does not leave messages, nor do they send anything in writing. Its been over two months and they continue to call me almost daily despite the written cease and desist letter mailed on XX/XX/2023. I have blocked no less than a dozen numbers all registered to Midland Credit Management. I have no idea how many different phone numbers they have, but every time I block one, they call from a different one.
Frequently Asked Questions
What is Complaint #7783420 about?
Complaint #7783420 was filed against Encore Capital Group INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-10-31T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.