Money transfer, virtual currency, or money service -- Lost or stolen money order -- Complaint #7783001
Complaint Overview
Complaint ID: 7783001
Company: First United Bank And Trust Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Money order, traveler's check or cashier's check
Issue: Lost or stolen money order
State: Oklahoma
ZIP Code: 730XX
Date Received: 2023-10-29T12:00:00-05:00
Date Sent to Company: 2023-10-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX of this year I had a bank account checking account ( XXXX ) closed with first United Bank and trust XXXX XXXX Oklahoma XXXX anyways I had done a job for a gentleman long story short you know paying me with a cashier 's check from a XXXX bank anyways I deposited the check on the XXXX of XX/XX/2023 ( it was credited it was credited to my account I left it in there for as long as the bank teller told me to. But anyways as soon as I withdrew a cashier 's check worth {$2100.00} the bank proceeded to call me and tell me that it bounced now I just don't understand that because that machine that they run it through should have caught it right away like I've seen scam checks go through the bank and the bank never credits the account if it's a scam check so my my whole argument but this is why was it in the green why was it credited to my account if it was fraud? First United Bank and trust company XXXX XXXX has been very rude threw this whole ordeal I do construction I don't deal with money like that you know I did a job somebody paid me I deposited it and I spent the money of course it's not my job to catch a scam it's the bank 's job I mean really when you get down to the nitty gritty the bank gets the money from me and any other individual that does business with them so I just I would like this whole deal cleaned up and fixed so I can open a business account and get a business loan and continue my life thank you very much that's all I've got to say if you need my input for anything else you have my credentials
Frequently Asked Questions
What is Complaint #7783001 about?
Complaint #7783001 was filed against First United Bank And Trust Company regarding Money transfer, virtual currency, or money service specifically about Lost or stolen money order. It was received by the CFPB on 2023-10-29T12:00:00-05:00.
How did First United Bank And Trust Company respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against First United Bank And Trust Company?
Yes, visit the First United Bank And Trust Company company profile at readthecomplaint.com/company/first-united-bank-and-trust-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.