Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #7771224
Complaint Overview
Complaint ID: 7771224
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: XXXXX
Date Received: 2023-10-28T12:00:00-05:00
Date Sent to Company: 2023-10-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Experian has had my 2 XXXX loans posted from the beginning. Why did my score drop XXXX points from XXXX to XXXX in one day? I have made 2 payments already and not increased it but this is what is added to my report : Credit report changes Comparing reports from XX/XX/XXXX and XX/XX/XXXX COULD HURT The balance of XXXX accounts increased ACCOUNT INCREASED DEPT OF EDXXXX XXXX DEPT OF EDXXXX XXXX COULD HELP The percentage of your accounts always paid on time has increased by 1 % COULD HELP Your credit utilization decreased by 3 % COULD HELP
Frequently Asked Questions
What is Complaint #7771224 about?
Complaint #7771224 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-10-28T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.