Checking or savings account -- Managing an account -- Complaint #7768250
Complaint Overview
Complaint ID: 7768250
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Texas
ZIP Code: 76549
Date Received: 2023-10-27T12:00:00-05:00
Date Sent to Company: 2023-10-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They suspended my account because I was receiving chime to chime payments and adding money from my XXXX They said it goes against their policy. This happened XXXX XXXX XXXX. I asked to get my money thats on my account and they refused. I was asked to send documents for no reason about my own account. Chime refused to give me my funds and still suspended my account for no reason at all. Transferring money should not go against any policy
Frequently Asked Questions
What is Complaint #7768250 about?
Complaint #7768250 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-10-27T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.