Credit card -- Improper use of your report -- Complaint #7763650

Complaint Overview

Complaint ID: 7763650

Company: Capital One Financial Corporation

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Improper use of your report

Sub-Issue: Reporting company used your report improperly

State: New York

ZIP Code: 11208

Date Received: 2023-10-26T12:00:00-05:00

Date Sent to Company: 2023-10-27T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am formally complaining against KOHLS DEPARTMENT STORE I for a number of consumer laws that they are in violation of. 15USC1681 ( A ) ( 2 ) dealing with exclusions and how I never gave them the right to report any of my transactions to any 3rd party ( XXXX, XXXX and XXXX ) along with 15USC6801 and 15 USC6802 ( A ) ( B ) ( C ). I have contacted KOHLS DEPARTMENT STORE who has been totally non compliant through this entire process and has been adamant about breaking consumer laws. I asked the CFPB to step in and make sure that KOHLS DEPARTMENT STORE stand by and address the issues that I noted in consumer law and not to continue to disregard the rights of consumers.

Frequently Asked Questions

What is Complaint #7763650 about?

Complaint #7763650 was filed against Capital One Financial Corporation regarding Credit card specifically about Improper use of your report. It was received by the CFPB on 2023-10-26T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages