Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #7745337

Complaint Overview

Complaint ID: 7745337

Company: Navient Solutions, LLC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Maryland

ZIP Code: 20716

Date Received: 2023-10-23T12:00:00-05:00

Date Sent to Company: 2023-10-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My school loans with Navient have been discharged since XXXX of this year. It is reporting closed on every report except XXXX. I have tried to dispute several times and it says it comes back accurate. I have called Navient several times and they say they will report it and never have.

Frequently Asked Questions

What is Complaint #7745337 about?

Complaint #7745337 was filed against Navient Solutions, LLC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-10-23T12:00:00-05:00.

How did Navient Solutions, LLC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Navient Solutions, LLC.?

Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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