Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7740536
Complaint Overview
Complaint ID: 7740536
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: New York
ZIP Code: 11219
Date Received: 2023-10-22T12:00:00-05:00
Date Sent to Company: 2023-10-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Venmo is a complete scam! they froze my account XXXX year ago without any reason. they said in XXXX days I can withdraw my funds but its not true! their system does not allow me to add any bank! I have send many emails and they keep ghosting me! now they finally replied and said there is a block in their system that they can not override! so I cant withdraw my money! they owe me {$2400.00} and refuse to give me my money!
Frequently Asked Questions
What is Complaint #7740536 about?
Complaint #7740536 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-10-22T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.