Checking or savings account -- Managing an account -- Complaint #7739995
Complaint Overview
Complaint ID: 7739995
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: New York
ZIP Code: 100XX
Date Received: 2023-10-22T12:00:00-05:00
Date Sent to Company: 2023-10-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Back after my last transaction on XX/XX/ with Square, this company closed my account without providing a reason. There has been a balance of {$59.00} sitting in the account since then and I was told my funds would be sent to me 6 months after the account was closed and it is now over 6 months and I have not had the funds sent to me. I went into the account to try to withdraw the funds and they have blocked my ability to do so. They have not responded to repeated requests as to why I can not access the funds and I have exhausted all options for a resolution with this company.
Frequently Asked Questions
What is Complaint #7739995 about?
Complaint #7739995 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-10-22T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.