Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #7738117
Complaint Overview
Complaint ID: 7738117
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 32218
Date Received: 2023-10-21T12:00:00-05:00
Date Sent to Company: 2023-10-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to report an issue concerning incorrect information on my credit report, specifically regarding my interactions with Experian. On XX/XX/XXXX, I contacted Experian about the following inaccurate information on my credit report, and as of today, they have not responded. I am providing the details of the erroneous accounts and the necessary corrections : The following account does not belong to me : Creditor : XXXX XXXX XXXX XXXX Account Number : XXXX Open Date : XX/XX/XXXX Highest Balance : {$20000.00} Please remove this account from my credit report. The following account does not belong to me : Creditor : XXXXXXXX XXXX Date Opened : XX/XX/XXXX Balance : {$670.00} Original Creditor : XXXX XXXX XXXX XXXX XXXX Please remove this account from my credit report. The following account does not belong to me : Creditor : XXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$1400.00} Please remove this account from my credit report. The following account does not belong to me : Creditor : XXXX XXXX XXXX XXXX Account Number : XXXX Open Date : XX/XX/XXXX Balance : {$3500.00} Please remove this account from my credit report.
Frequently Asked Questions
What is Complaint #7738117 about?
Complaint #7738117 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-10-21T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.