Credit card -- Other features, terms, or problems -- Complaint #7730208
Complaint Overview
Complaint ID: 7730208
Company: Discover Bank
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with customer service
State: Arizona
ZIP Code: XXXXX
Date Received: 2023-10-19T12:00:00-05:00
Date Sent to Company: 2023-10-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Discover Card called me on XX/XX/XXXX at XXXX XXXX XXXX. I voiced my concern to the representative and he disregarded my comment.
Frequently Asked Questions
What is Complaint #7730208 about?
Complaint #7730208 was filed against Discover Bank regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-10-19T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.