Payday loan, title loan, personal loan, or advance loan -- Problem with the payoff process at the end of the loan -- Complaint #7729207
Complaint Overview
Complaint ID: 7729207
Company: Egl US, LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Payday loan
Issue: Problem with the payoff process at the end of the loan
State: Mississippi
ZIP Code: 392XX
Date Received: 2023-10-19T12:00:00-05:00
Date Sent to Company: 2023-10-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been paying on my loans for over a year now. Although I refinanced more than once it some as if my loan amount hasn't decreased. My interest rate is XXXX plus percent and seem like I will never be able to pay off this loan. XXXX is being charged on my account bi weekly but still I am not seeing any results of the loan amount decreasing. Major the payment is going towards the interest not the principal. After 2 years of payment it says I only paid XXXX of my loan. The interest rate has also increased over time
Frequently Asked Questions
What is Complaint #7729207 about?
Complaint #7729207 was filed against Egl US, LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem with the payoff process at the end of the loan. It was received by the CFPB on 2023-10-19T12:00:00-05:00.
How did Egl US, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Egl US, LLC?
Yes, visit the Egl US, LLC company profile at readthecomplaint.com/company/egl-us-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.