Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #7714249
Complaint Overview
Complaint ID: 7714249
Company: Capital One Financial Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problems at the end of the loan or lease
Sub-Issue: Problem while selling or giving up the vehicle
State: Texas
ZIP Code: 766XX
Date Received: 2023-10-17T12:00:00-05:00
Date Sent to Company: 2023-10-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The person that owns XXXX XXXX in XXXX NM has formed a group of people that have been stalking harassing and completely ripped us off I have XXXX different quotes for the car he lied saying on the XXXX and was a clean title wrong it was wrecked said we had great warranty lie warranty was used for the wreck he became my XXXX wanting the XXXX titles back along with the forged papers that he signed my husband 's name then had a bunch of XXXX mess with it it was getting fixed more than me driving it he wouldn't trade the car back before the XXXX to XXXX miles he had some one XXXX XXXX get my husband fired then hit my car at a Red light a guy XXXX XXXX with XXXX got a guy XXXX Total it his buddy the XXXX XXXX XXXX XXXX in XXXX nm got XXXX sell our truck that we took in XXXX and haven't seen it since I was told that they parted it me and my husband got over XXXX XXXX stolen both vehicles gone and left homeless broke and no vehicles we have been having to walk everywhere my husband is really sick right now not working because of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and XXXX XXXX from XXXX NM I don't even know these people but the harassment is unbelievable until this day still going cause taking our life away isn't enough now there tearing up and breaking into my XXXX house making a stupid movie about this I can't even make this up who does this to people
Frequently Asked Questions
What is Complaint #7714249 about?
Complaint #7714249 was filed against Capital One Financial Corporation regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2023-10-17T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.