Debt collection -- Attempts to collect debt not owed -- Complaint #7697594
Complaint Overview
Complaint ID: 7697594
Company: Experian Information Solutions INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed
State: Alabama
ZIP Code: 366XX
Date Received: 2023-10-14T12:00:00-05:00
Date Sent to Company: 2023-10-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My credit report shows the following accounts that are inaccurately reporting as charge off and/or late payments. These accounts were filed in bankruptcy and have all been discharged. More importantly, the months showing late payments and/or charges offs were during the time the accounts were included in bankruptcy. The accounts are as follows : 1. XXXX XXXX : 2. XXXX XXXX : 3. XXXX XXXX XXXX : 4. XXXX XXXX : For several months, I have contacted the creditors and all credit bureaus to update my credit reports, or to delete this inaccurate information. Each credit bureau continues to state they have investigated, and the company reports the accounts are accurate. I have requested proof of the investigation and I have not received any documentation from NONE of the bureaus or creditors.
Frequently Asked Questions
What is Complaint #7697594 about?
Complaint #7697594 was filed against Experian Information Solutions INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-10-14T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.