Debt collection -- Attempts to collect debt not owed -- Complaint #7695365

Complaint Overview

Complaint ID: 7695365

Company: Collection Bureau Of America Ltd.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: Maryland

ZIP Code: 21207

Date Received: 2023-10-13T12:00:00-05:00

Date Sent to Company: 2023-10-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I received a collection for a debt I did not owe. I called the agency in XX/XX/2023. On XX/XX/2023. I called the agency to dispute the debt and was told I didn't need to do anything further they would note it on the file. I contacted the original creditor and received confirmation the collection was an error and they would take care of it with the agency. On XX/XX/XXXX the agency put the collection on my credit report. I called and they requested the information from the original creditor be sent via email- I sent it and requested receipt confirmation which I have no received and they are not answering their phone or responding to me. This never should have been put on my credit report.

Frequently Asked Questions

What is Complaint #7695365 about?

Complaint #7695365 was filed against Collection Bureau Of America Ltd. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-10-13T12:00:00-05:00.

How did Collection Bureau Of America Ltd. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Collection Bureau Of America Ltd.?

Yes, visit the Collection Bureau Of America Ltd. company profile at readthecomplaint.com/company/collection-bureau-of-america-ltd to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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