Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7694515
Complaint Overview
Complaint ID: 7694515
Company: BMO Bank National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Oklahoma
ZIP Code: 730XX
Date Received: 2023-10-13T12:00:00-05:00
Date Sent to Company: 2023-10-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had an unauthorized debit of {$1.00} from an overseas business. I repeatedly requested the account to be closed and reimbursement of the missing funds. After weeks and multiple phone calls, the account was finally closed. I have yet to be reimbursed for the stolen funds nor compensation for the time involved to rectify this issue. Additionally, there has been no mention of opening a replacement checking account, nor an apology by letter or phone.
Frequently Asked Questions
What is Complaint #7694515 about?
Complaint #7694515 was filed against BMO Bank National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-10-13T12:00:00-05:00.
How did BMO Bank National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against BMO Bank National Association?
Yes, visit the BMO Bank National Association company profile at readthecomplaint.com/company/bmo-bank-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.