Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #7689126
Complaint Overview
Complaint ID: 7689126
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Problem getting your free annual credit report
State: Florida
ZIP Code: 32257
Date Received: 2023-10-12T12:00:00-05:00
Date Sent to Company: 2023-10-12T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Over the past few months, I have encountered persistent problems in accessing my credit report, which I believe are a result of incorrect security questions being posed. Despite my best efforts, I have not been able to resolve this issue through the regular channels of communication with Equifax. To provide some context, I have been diligently attempting to access my Equifax credit report through the official channel, XXXX, as is my right under the Fair Credit Reporting Act. However, every time I try to retrieve my report, I am presented with security questions that appear to contain false or inaccurate information. This has happened consistently on multiple occasions, and as a result, I am unable to access my credit report. I have made multiple attempts to contact Equifax to address this issue, including sending letters and making phone calls, but unfortunately, my concerns have not been addressed satisfactorily. It seems that my inquiries have gone unanswered, and I am left without access to my own credit information, which is crucial for my financial well-being and planning.
Frequently Asked Questions
What is Complaint #7689126 about?
Complaint #7689126 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2023-10-12T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.