Credit card -- Problem with a company's investigation into an existing problem -- Complaint #7688917

Complaint Overview

Complaint ID: 7688917

Company: Equifax, INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Was not notified of investigation status or results

State: Illinois

ZIP Code: 60644

Date Received: 2023-10-12T12:00:00-05:00

Date Sent to Company: 2023-10-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I respectfully request that you eliminate this erroneous account from my credit report, as it's not associated with me, and I never gave consent for its creation. I've attached the required documentation to validate my stance. I appreciate your swift action to address and correct this issue by ensuring the removal of the account from my credit report. Your prompt attention to this concern is greatly valued.

Frequently Asked Questions

What is Complaint #7688917 about?

Complaint #7688917 was filed against Equifax, INC. regarding Credit card specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-10-12T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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